Data deletion
You can delete your NumberBridge data at any time, in either of two ways.
From the dashboard
- Sign in and open Settings.
- Press Disconnect on any number to remove its connection, token and stored messages, or Delete account to remove everything.
- Deletion starts immediately and completes within 30 days; backups are purged within 90 days. You receive a confirmation email with a reference id.
By email
Write to privacy@numberbridge.io from the account's email address with the subject "Delete my data". We confirm within 7 days and complete within 30.
Meta-initiated requests
If you remove NumberBridge from your Meta Business settings, we receive Meta's deauthorisation and delete the connection's token and data on the same schedule.